27 questions

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QUESTION 1

  1. The ____[A]______ reason for CSR offers managers a stronger basis for making decisions about which stakeholders and social responsibility issues should garner their attention and resources given the multitude of options available.WORD BANK- external, pragmatic, internal, externalities, strategic, ethical

QUESTION 2

  1. The three reasons that corporations should care about social responsibility are ______, _________, and _________.WORD BANK- external, pragmatic, internal, externalities, strategic, ethical

2 points

QUESTION 3

  1. An ethical culture is maintained through alignment between the formal and democratic systems.





1 points

QUESTION 4

  1. The ___________ approach to ethical decision making focuses on what decision an individual should make.
    descriptive
    illustrative
    regulatory
    prescriptive

2 points

QUESTION 5

  1. Research finds that discrimination can only be a subtle factor and occurs only in working relationships but not in hiring, promotions, and layoff decisions.





1 points

QUESTION 6

  1. Corporate social responsibility (CSR) consists of which four kinds of responsibilities:
    Economic, ethical, societal, and altruistic
    Economic, legal, ethical, and altruistic
    Fiscal, legal, societal, and philanthropic
    Economic, legal, ethical, and philanthropic

2 points

QUESTION 7

  1. At Delivering One Dish at a Time, Inc. three employees Amanda, Corey, and Brittany can be described as having the following characteristics: passionate and enthusiastic, feel profoundly connected to the company, and eagerly go the “extra mile.” These employees fit into which of these groups?
    Actively engaged employees
    Not engaged employees
    Partially engaged employees
    Actively disengaged employees

2 points

QUESTION 8

  1. The US Sentencing Guidelines use a “carrot and stick” approach to managing corporate crime. What is meant by the use of “carrot” and “stick”?
    The carrot refers to the guidelines as “food for thought” and the stick refers to the punishment if the guidelines are not followed.
    The carrot refers to incentives in the guidelines to behave ethically and the stick refers to the punishment if the guidelines are not followed.
    The carrot dangles at the end of the stick as an incentive for organizations to continue to behave ethically.
    None of these.

2 points

QUESTION 9

  1. An ethical dilemma is defined as a situation where two or more “right” values are in conflict.





1 points

QUESTION 10

  1. Essay Questions: Choose ONE essay topic from the list provided below and respond in 5-7 complete sentences.

    1. Would you encourage other companies to enact a policy similar to Starbucks and how would your policy differ, if applicable (CID Article)?
    2. Describe the pros and cons for a firm of discussing its philanthropic activities internally and externally.
    3. What is meant by alignment of ethical culture when applying informal and formal systems? Provide an example of how an ethical culture might be misaligned.
    4. From the CID article about “Wal-Mex Bribery,” explain how the actions of Walmart was unethical. Was the punishment sufficient in regard to what occurred?
    5. According to research, one’s ethics are not fully formed and changeable by the time one is old enough to enter college or a job. Support this argument from evidence referenced in Trevino.
    6. Companies face a myriad of stakeholders that often have conflicting interests. Briefly describe a company or an incident that demonstrates how stakeholders’ conflicting interests can lead to unethical behavior.
    7. As a manager, you are faced with the particularly daunting task of disciplining an employee. You remember that punishment must be “fair.” Briefly describe what is expected of you in order for the punishment is to be seen as “fair.”

    QUESTION 11

    1. Matching Key Terms and DefinitionsA) Strong organizational cultureB) Weak organizational cultureC) Socialization (or enculturation)D) Guard rights of consumersE) Guard rights of employees
      Standards and guidelines that are known and widely shared by all.
      Subcultures within divisions or departments that are more likely to guide behavior.
      Process promoted through formal and informal transmission of norms.
      Occupational Safety and Health Administration (OSHA)
      The Federal Trade Commission

    What is the Corporate Social Responsibility (CSR) pyramid?

  2. QUESTION 13

    1. Matching Key Terms and Definitionsa) Heroesb) Normsc) Ritualsd) Myths
      Symbolically tells employees what the organization wants them to do and how it expects them to do it.
      Standards of behavior that are accepted as appropriate by members of a group.
      Symbolic figures who set standards of performance by modeling certain behaviors.
      Anecdotes about a sequence of events drawn from an organization’s history.
      Repetitive actions in a business that employees conduct on a regular basis.

      QUESTION 14

      1. The interest in business ethics is just a fad that has only recently been created by popular scandals (i.e., Enron, WorldCom, etc.) reported in the news.





      1 points

      QUESTION 15

      1. Which term defines a body of learned beliefs, traditions, and guides for behavior shared among members of a group?

      2 points

      QUESTION 16

      1. Blair, an account executive at Joe Trading International, is thought to be consistent and ethical across contexts by all her team members, subordinates and customers. Marjorie can be described as having which of these?

      2 points

      QUESTION 17

      1. Given the negative reaction to the word ethics at some organizations, companies have used other terms. Which of the following is not an alternate word suggested or used in place of ethics in organizations?

      2 points

      QUESTION 18

      1. According to James Shaffer, an expert in communication and employee engagement, what are the 4 drivers of engagement (from Trevino)?
      2. QUESTION 19

        1. Essay Questions: Choose ONE essay topic from the list provided below and respond in 5-7 complete sentences.

          1. Would you encourage other companies to enact a policy similar to Starbucks and how would your policy differ, if applicable (CID Article)?
          2. Describe the pros and cons for a firm of discussing its philanthropic activities internally and externally.
          3. What is meant by alignment of ethical culture when applying informal and formal systems? Provide an example of how an ethical culture might be misaligned.
          4. From the CID article about “Wal-Mex Bribery,” explain how the actions of Walmart was unethical. Was the punishment sufficient in regard to what occurred?
          5. According to research, one’s ethics are not fully formed and changeable by the time one is old enough to enter college or a job. Support this argument from evidence referenced in Trevino.
          6. Companies face a myriad of stakeholders that often have conflicting interests. Briefly describe a company or an incident that demonstrates how stakeholders’ conflicting interests can lead to unethical behavior.
          7. As a manager, you are faced with the particularly daunting task of disciplining an employee. You remember that punishment must be “fair.” Briefly describe what is expected of you in order for the punishment is to be seen as

          QUESTION 20

          1. In which step in ethical decision making is the disclosure rule appropriate to explore?

          QUESTION 21

          1. ____[A]____, such as environmental damage, are costs to society that are produced by companies but not reflected in the company’s cost structure.
            WORD BANK- external, pragmatic, internal, externalities, strategic, ethical


          2 points

          QUESTION 22

          1. Kohlberg argued that the higher the reasoning stage, the more ethical the decision.





          1 points

          QUESTION 23

          1. Organizations are finding that in the area of Corporate Social Responsibility (CSR), it is becoming increasingly difficult to separate _________ organizational ethics from __________ social responsibility.WORD BANK- external, pragmatic, internal, externalities, strategic, ethical

          2 points

          QUESTION 24

          1. Which of these is NOT a part of informal system in an organization?
            Norms
            Rituals
            Decision processes
            Language

          2 points

          QUESTION 25

          1. According to the authors, ethical behavior is defined as:
            principles, norms, and standards agreed upon by society
            a set of moral principles or values that guide an individual
            rules of behavior set by the Federal government
            none of these

          2 points

          QUESTION 26

          1. The ____[A]______ reason for corporate social responsibility argues that businesses, as part of society, have a responsibility to behave in the right way.WORD BANK- external, pragmatic, internal, externalities, strategic, ethical


          2 points

          QUESTION 27

          1. In the __________ perspective, social responsibility is seen as appropriate because it is “the right thing to do.”
            economic
            ethical
            pandemic
            strategic

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