You are advised to put a buffer in a bad-news (negative) message and an attention grabber in a persuasive message. I have seen some harsh criticism in classes that both of these are unethically manipulative!
What do you think? Are attention grabbers and buffers unethical and/or manipulative when used? Why? Do you have any good examples you’d like to share?
Textbook- Excellence in Business Communication Thirteenth Edition By John V. Thill/ Courtland L. BovÃ©e
No plagiarism. Two references required. Use the textbook as one reference