Frequently Asked Questions

Is your service confidential?

When you place an order with our company, we ask you to provide us with such personal information as your name, phone number, and email address. We need this data to keep you updated on the important things related to your order or account.

Also remember that we never ask you to provide your credit card information via phone conversations. You should enter this information only on appropriate billing form when making an online payment on our website. The Academic-tutors.net support administrator will send a confirmation letter to your personal account when your payment is received.

We use a secure encrypted connection and do not store your private data if we do not need it anymore. For more details about how we ensure your confidentiality, check our Privacy Policy, which completely complies with the GDPR.

Is there a possibility of plagiarism in my completed order?

We complete each paper from scratch and in order to make you feel safe regarding its authenticity, we check it for plagiarism before its delivery. To do that, we use our in-house software, which can find not only copy-pasted fragments, but even paraphrased pieces of text. Unlike popular plagiarism detection systems which are used by most universities (e.g. Turnitin.com), we do not report to any public databases—therefore, such checking is safe.

We provide a plagiarism-free guarantee that ensures your paper is always checked for its uniqueness. Please note that it is possible for a writing company to guarantee no plagiarism against open Internet sources and a number of certain databases, but there is no technology (except for turnitin.com itself) that could guarantee no plagiarism against all sources that are indexed by turnitin. If you want to be 100% sure of your paper’s originality, we suggest you to check it using the WriteCheck service from turnitin.com and send us the report.

Is there a money-back guarantee? If yes, how can I receive a refund?

You can get more details about possible types and terms of refunds on our official money-back guarantee page.

How to order a paper on Academic-tutors.net?

We take care not only of your academic success, but also of your experience with us. That’s why we have made the process of placing your order as easy and fast as possible—usually, it takes no longer than 3 minutes.

Let’s have a closer look at the simple steps you need to go through for submitting your order:

  • Fill in the order form.
    Be sure to include specific paper instructions or upload any of the required materials. If you have any questions while specifying your paper’s information, just click on the info sign at the end of every field name and you will see a detailed tip on what exact information is required.
    Proceed with the payment.
  • After you are through with the order form, you will need to make a payment via a preferable system. Right after that, you will be automatically provided with your personal account where you can track your order’s progress, provide additional requirements, and send messages to your writer or support manager.
    A personal writer is assigned to your order.
  • Our qualified staff will choose the most suitable writer whose skills and experience match your field of studies and paper’s details. In case the writer must have any particular software or literature in order to get the assignment done, please do not forget to mention this in your initial instructions.
    Your paper is completed and delivered to your personal account.
  • When the writer finishes your paper, it is delivered to your personal account as a PDF document, available for preview only. You will be able to download an editable MS Word version of the order right after you click the Approve button in the Files tab of your personal account. If any changes are to be applied to the paper, you are always welcome to request a free revision with a new deadline for the writer (be sure to check out more information about this in our revision policy).

You can see for yourself how easy the process is by going to the order page and submitting your paper details right now.

Can I choose a specific writer?

If you are a returning customer, you can request the writer who previously completed an order for you. When placing a new order, you need to choose the Request writer option and select the writer you need from the drop-down list. Yet, there may be cases when this particular expert is not available at the moment. Therefore, a different writer can be assigned to your order.