human behavior 9

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Directions: Type your answers to each of short answer essay questions below. You must use bullet points in writing your answers. Your exam may not exceed 1 page. Each question is worth 20 points for a total of 100 points. Submit your exam through Blackboard by Friday May 22nd at 10:30 am. You may refer to your textbook, the power points, and the recorded lectures. You may not collaborate with other students on the exam. Relax. Breathe. Begin.

NOTE: Read the WSJ Article entitled “Lysol Factory Job Becomes a Calling. ‘Hey, I Work at the Place That Makes That.’ before answering the 5 exam questions.

Chapter 12 Power, Influence, and Politics – 20 points

Explain one influence tactic the managers at the Lysol plant used to tell the workers that they needed everyone’s help. Explain one of the five bases of power the managers held.

Chapter 13 Leadership Effectiveness – 20 points

Using Transformational Leadership Theory, which one of the four key leader behaviors did the managers appear to use when they told the workers that they needed everyone’s help? Give 2 reasons to support your answer.

Chapter 14 Organizational Culture, Socialization, and Mentoring – 20 points

Using the Competing Values Framework, of the four cultures, which type of culture does the Lysol plant appear to have? Give 2 reasons to support your choice of culture.

Chapter 15 Organizational Design, Effectiveness, and Innovation – 20 points

Which organizational design would be most effective for the Lysol plant? Give 2 reasons to support your choice of design.

Chapter 16 Managing Change and Stress – 20 points

Describe 2 different key external forces for change that are impacting Lysol’s decision to change to only manufacturing Lysol and dropping its other product lines.

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