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Week 1 Individual Project 1
Deliverable length: 2 pages
- Understand service product.
ancient Romans were great eaters out. Evidence can be seen even today
in Herculaneum, a Roman town near Naples that in 70 a.d. was buried
under some 65 feet of mud and lava by the eruption of Mt. Vesuvius.5
Along its streets were a number of snack bars vending bread, cheese,
wine, nuts, dates, figs, and hot foods. The counters were faced with
marble fragments. The first restaurant ever was called a “public dining
room” and originated in France.
history France has played a key role in the development of restaurants.
The first restaurant that actually consisted of patrons sitting at a
table and being served individual portions, which they selected from
menus, was founded in 1782 by a man named Beauvilliers. However this was
not the beginning of the restaurant concept. The first restaurant
proprietor is believed to have been A. Boulanger, a soup vendor, who
opened his business in Paris in 1765.7 He sold soups at his all-night
tavern on the Rue Bailleul. He called these soups restorantes
(restoratives), which is the origin of the word restaurant.
Recall your last visit to a restaurant as a paying guest.
Include the following in your assignment:
- Briefly describe the concept of the restaurant.
- Recall your initial impressions of the restaurant as a whole and the service you receive. Justify your position.
- Describe the service product framework in terms of intangibility, inseparability, variability, and/or perishability.
your departure, did you feel the quality and standards met,
exceeded, or did not meet your expectations? Explain your response.
the service technically sound? Was the entire staff hospitable? Is
there a difference between service and hospitality? Explain your
- Adhere to APA style requirements.