Hello Group – it is always interesting to take these types of tests. It provides the opportunity to reflect on how we view ourselves and how others might view us in a group situation. There is no question this presents an opportunity to learn more about the people with whom we work, to develop strategies for solving problems, and to improve communication. Effective communication in healthcare is one of the most critical issues in terms of improving colleague relationships, staff satisfaction, and patient safety. Do you ever feel like regardless of your efforts, your message just was not getting through, or that you were not getting the gist of what the sender was trying to convey? As you explore key components of communication reflect on how you can influence messages that are sent and received. Thanks!